Frequently Asked Questions
Our Services
✓ Website Development
✓ E-Commerce Solutions
✓ Custom Web Applications
✓ Mobile App Prototyping
✓ Search Engine Optimization
✓ Social Media Marketing
✓ Paid Ads (Google/Meta)
✓ Brand Strategy & Identity
✓ Custom Logo Design
✓ Graphic & Print Assets
✓ Video Production (TVC/OVC)
✓ Motion Graphics & Editing
✓ Product Photography
✓ Messenger Bot Automation
✓ Business Growth Consulting
✓ Managed Cloud Hosting
Everything Answered
General Business Questions
Find immediate answers to common questions about working with Move Online.
How does the project process work?▾
We follow a structured 4-step process for every project: (1) Discovery — we discuss your goals and requirements. (2) Strategy & Proposal — we outline a scope and itemized pricing plan. (3) Design & Development — we work in sprints to build and refine the solution. (4) Launch & Optimization — we launch, monitor performance, and provide ongoing maintenance support.
What makes Move Online different from other digital agencies?▾
We act as a true growth partner, not just a service provider. We combine deep business strategy with technical execution. All our designs and code templates are fully custom-built (no slow pre-made themes) to maximize conversions and load speeds. Plus, our transparent reporting ensures you always see the direct business ROI of your investment.
How do you determine pricing for custom web projects?▾
We believe in fully transparent, itemized pricing. During our discovery phase, we map out the specific features, page counts, database structures, or marketing scopes required. We then send you a proposal showing a complete breakdown of costs for each module. There are never any hidden fees or unexpected charges.
What is the typical timeline to launch a website?▾
Timelines vary depending on scope: simple landing pages take 1–2 weeks; standard business websites take 3–4 weeks; and complex e-commerce portals or custom web applications take 6–8 weeks. We'll specify a committed launch date in your project contract.
Who owns the final design files and code after the project?▾
You do, completely. Once the final invoice is paid, all intellectual property, design assets, source code repositories, domain controls, and database credentials are transferred directly to you. We retain no ownership claims over your digital properties.
Do you provide technical support and updates after launch?▾
Yes! Through our managed hosting and technical support plans, we offer ongoing maintenance, core updates, security patches, regular backups, and content updates — keeping your platform secure, fast, and up to date at all times.
Can you redesign my existing website?▾
Yes, we specialize in high-performance website redesigns. We audit your existing site, identify usability bottlenecks, rebuild it on a modern architecture for faster load speeds, and optimize layouts to convert more visitors into active customers.
Is SEO included in your website development?▾
Yes, we build all sites using technical SEO best practices. This includes responsive design, fast page load speeds, clean HTML5 semantic structure, XML sitemaps, schema markup setup, and SEO-friendly URLs. For ongoing content strategy and active link acquisition, we recommend our specialized SEO marketing packages.
Do you handle content writing and copywriting?▾
Yes, we have copywriters who craft persuasive, search-optimized content. Whether you need website landing pages, blog posts, or marketing ad scripts, we create copy that matches your brand voice and drives conversions.
How can I get started?▾
The easiest way to start is by filling out our project requirements form or requesting a consultation call on our contact page. We'll set up a free 30-minute strategy call to review your goals and send you a custom proposal.
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